Your personally identifiable data (first name, last name, email, billing information such as credit card number and billing address) is processed by Ashyaat.
Your data is collected and processed to:
Administer your Account;
Process your Orders (including but not limited to delivery of the Products);
Verify and carry out financial transactions in relation to payment you make online (including but not limited to payment verification, fraud protection and credit risk reduction);
Provide you with the services and information offered through the Platform;
Undertake direct marketing;
Audit the downloading of data from the Platform;
Improve the layout and/or content of the pages of the Platform and customize the Platform for users;
identify visitors on the Platform;
Carry out research on Ashyaat’s users’ demographics; and/or
Send you information which Ashyaat deems you may find useful or which you have requested from Ashyaat (including information about Ashyaat’s Products, its newsletters, sales or promotions; information relating to other companies in Ashyaat’s group or Ashyaat’s business partners), provided you have indicated that you have not objected to being contacted for these purposes.
Ashyaat will use your personal data only for the purposes indicated above.
Ashyaat mainly does business in the Middle East and most data that it collects and processes is in those countries. By giving your data to Ashyaat, you agree to it being transferred to its commercial partners, who may be located in a country outside the European Union ("EU") where other standards of data protection might apply, including to companies whose intervention as data processors, acting on behalf and under the control of Ashyaat, is required to accomplish the purposes indicated above.
Subject to the above, Ashyaat will not disclose, sell, rent or exchange such personal data to any other organization or entity, unless you are first notified and expressly agree, or as otherwise required by law. Payments that you make through the Platform will be processed by CyberSource (a Visa company)
Your actual order details may be stored on Ashyaat’s server but for security reasons cannot be retrieved directly by Ashyaat. However, you may access this information by logging into your Account on the Platform. There you can:
View the details of your Orders that have been completed, those which are open and those which are shortly to be dispatched; and
Administer your address details, bank details and any newsletter to which you may have subscribed.
Ashyaat draws your attention to the fact that you have the right to access and restrict your data and, where appropriate, request rectification of any incorrect data relating to you.
Use of Facebook and Twitter social plugins
The Platform may use social plugins (“plugins”) provided by the social network facebook.com, operated by Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94304, USA (“Facebook”). The plugins are identifiable by a Facebook logo or the notice “Facebook Social Plugin”.
The Platform may use social plugins (“plugins”) provided by the social network twitter.com, operated by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA (“Twitter”). The plugins are identifiable by a Twitter logo or the notice “Twitter Social Plugin”.
The Platform may use social plugins (“plugins”) provided by the social network linkedin.com, operated by LinkedIn Ltd., 2029 Stierlin Court, Mountain View, CA 94043, USA (“LinkedIn”). The plugins are identifiable by a LinkedIn logo or the notice “LinkedIn Social Plugin”.
When you visit a page of the Platform that contains a social plugin, your browser establishes a direct connection to Facebook and/or Twitter servers. Facebook and Twitter directly transfer the plugin content to your browser which embeds the latter into the Platform, enabling Facebook and Twitter to receive information about your having accessed the respective page of the Platform. For this purpose, the internet address of the visited site (your IP address included) is transferred to a USA-based Facebook and/or Twitter server where the data are stored. This occurs even if you do not have a Facebook or Twitter account or are not logged into Facebook/Twitter at the time.
If you are logged into Facebook, your visit can be assigned to your Facebook account. If you interact with the plugins, for example by clicking “Like”, or entering a comment, the corresponding information is transmitted from your browser directly to Facebook and stored by it. The information can also be published on Facebook, and shown to your Facebook friends.
You can log in to our site using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.
Ashyaat also collects non-personally identifiable information passively using "cookies" and "action tags".
Every time you visit Ashyaat, information is sent from your browser to Ashyaat’s server log files, where it will be saved. The information transferred includes: time and date of visit to the Platform, which pages were viewed, IP address, URL of site that referred you to Ashyaat, how much information has been stored and which browser you have been using.
The information stored in this log file is then used to improve the shopping experience on the Platform by making Ashyaat’s navigation more user-friendly, finding errors quickly and directing Ashyaat’s server’s capacity to where it is needed most. For example, this information allows us to work out Ashyaat’s busiest times and plan enough server power for those times to keep Ashyaat’s site running as quickly as possible.
By using the Platform, I am giving Ashyaat permission to analyze and use protocol data to develop and optimize their online shop.
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure
To ensure secure online payment and security where sensitive personal data is involved, the Ashyaat Platform uses SSL (Secure Socket Layer) technology. For further information, please consult your browser’s security specifications.
If you are concerned about your data you have the right to request access to the personal data which Ashyaat may hold or process about you. You have the right to require Ashyaat to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes If your personal information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove, ask to have it removed from a public forum, directory or testimonial on our site or deactivate it. We will respond to your request within a reasonable timeframe.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.